20 Boulevard Paul d' Ollone
13090 Aix en Provence
+33 (0) 06 71 82 33 99
I am interested in selling Minimuhuu products in my brick-and-mortar store. How do I arrange that?Please email us:
Packages are delivered within 48-72 hours from Monday to Saturday morning,* except for national holidays.
The order shall be delivered to the address indicated on the order slip and it must be signed for upon delivery. If there is no one present to sign for the package, a note will be left at the address so that you can pick up your package at your nearest post ofce.
Packages are kept at the post office for 15 calendar days. A form of identification is required in order to receive your package. If the package is not picked up within the time frame specified by the shipper, the items shall be returned to Minimuhuu.
*expedition indicated delivery. The time frames are given in working days.
Packages are delivered times within J + 3, J + 8 jours from Monday to Saturday morning*, except for national holidays.
Expedition indicated delivery. * The time frames are given in working days.
- The indicated delivery times are general time frames established by the shipping company. No refund for shipping fees can be made on orders delivered later than the indicated delivery times.
- We aim to give you precise information regarding shipping fees. You can check the exact of the shipping fees for your basket by entering the delivery country, before the payment stage.
- Shipping fees are calculated automatically according to the delivery destination, weight and total volume of the ordered items, in the fairest way possible
MEASURES TO TAKE DURING DELIVERY:
- During delivery of your order, it is important to check that your package has not been damaged during transport. This must be done in the presence of the deliveryman. If the packaging of your package and/or the item(s) is/are damaged, you must enter the details of the damage on the Shipper’s Delivery Slip. You can also refuse the delivery. The Shipper’s Delivery Slip will be an important document in case of compensation requests (refunds, exchanges) to MINIMUHUU or the shipping company.
If you notice any damage after unpacking the package, contact our Customer Service Team within the following 4 days by email firstname.lastname@example.org
Upon arrival, international orders may be subject to duties, taxes and other official charges. Please be advised that it is your responsibility to pay for these extra charges related to customs clearance including duties, taxes and official charges. The refusal of payment of such fees causes a full cancellation of the order. Transportation cost and custom clearance cost associated with a cancellation will be deducted the amount refunded to you
At MINIMUHUU we take great pride in the quality, design, fabrics, of all our products. We want you to be completely happy with your order, so if you don't love it, simply send it back, for sure we can find somme more according your taste.
Within the framework of the sale by correspondence (without the simultaneous physical presence of the parties), according to the Article L 121-20 of the French code of consumption the Customer has the right to a 14 days period to exert his right of retraction without having to pay penalties, except for the costs of returning the goods.
This period begins as from the day of reception of the goods by the Customer. items from the Minimuhuu website can be returned, except those that mention otherwise.
In accordance with the legislation governing e-commerce, return items must be intact, in perfect condition ready to be resold and in their original packaging. They must not be worn or used, nor have deteriorated in any way, no matter how small,and must be perfectly clean. Any item that is damaged, incomplete or whose original packaging has deteriorated will not be refunded nor exchanged. We do not accept responsibility for items lost in shipping back to us so we recommend you keep a postage receipt with tracking number as proof that the package was sent. We will notify you by email once the return has been received and processed.
If Minimuhuu makes an error in your order, the return shipping fees shall be refunded by Minimuhuu. In such a case, please contact our Customer Service team -email@example.com- who will explain how to proceed.
• Return any item within 14 days of purchase for a full refund, less shipping cost.
MINIMUHUU allows you to pay online by bank card, and Paypal.
Are the payments by card really protected?
MINIMUHUU takes the security of the payments and the confidentiality of information that you give us very seriously.
What is the policy as regards confidentiality?
We guarantee you the confidentiality of personal information you enter. The processing of this personal information was the object of a declaration with the CNIL under num 1887264 V 0 in september 11, 2015 of Visitors or Customers of the Minimuhuu.com site have a right, at any time, of access, modification, correction and suppression of data which relate to them with regards to article 34 of the French Information and Freedom law of January 6, 1978.
How do I return something?
If Minimuhuu makes an error in your order, the return shipping fees shall be refunded by Minimuhuu.
Process to return item:
1. Print label & Authorisation
2. Prepare Package (include return authorisation)
3. Attached return label
4. Send it! to:
Important • Return any item within 14 days of purchase for a full refund, less shipping cost
What is the deadline for returning an item?
You have a legal time frame of 14 calendar days from the delivery date of your order to declare and send your return. We do not cover the cost of return shipping.
We do not accept responsibility for items lost in shipping back to us so we recommend you keep a postage receipt with tracking number as proof that the package was sent. We will notify you by email once the return has been received and processed.
How do I exchange something?
For faster service, place a new order for the item you wish to exchange for and return the original item(s). We generally process returns within 14 business days of receiving it. Longer wait times can occur during high volume periods. We do not cover the cost of return shipping. You are welcome to ship via any carrier, but we do suggest insuring your package and retaining the tracking number.
In which stores can I find Minimuhuu?
Please email firstname.lastname@example.org
Which sheet fabric is best for me?
This is a tough question to answer as diferent fabrics have diferent qualities, and we each have individual preferences. Here’s a brief guide to give you some idea of the unique attributes of each fabric:
100% Linen stonewashedWell-being and naturalness
A soft, crisp fabric that’s great for warm sleepers as it feels cool against the skin. It’s known to wrinkle a bit more than other fabrics, but those that love percale love that aspect of its personality.
Think of your favorite T-shirt—slightly stretchy, soft and easy to care for—that’s Jersey. It’s a knit fabric, which is why it is able to stretch and why it drapes so efortlessly. Jersey is easy to manufacture, so it’s one of our lowest-priced fabrics.
How do I care for my Minimuhuu products?
Duvet Cover, Sheets
All of our organic linen products are machine washable. We recommend machine washing on the gentle or delicate cycle with like colors, with cold water and a natural, plant based laundry detergent. We do not recommend using whiteners, as bleaching agents may diminish the brilliance and depth of the colors; when needed, use only non-chlorine bleach. Line dry, or tumble dry low and remove promptly. Fabric softeners and dryer sheets reduce the absorbency of textiles and are not recommended.
After removing the insert, hand or machine wash the cover in cold water on the gentle or delicate cycle. Hang dry. Not Iron.
I am interested in selling Minimuhuu products in my brick-and-mortar store. How do I arrange that? Please email us
Terms and ConditionsThis site is operated by MINIMUHUU au capital de 4000 € euros.
20 Boulevard Paul d' Ollone
13090 Aix en Provence
Registered of RCS de Aix en Provence sous le numéro 812 736 502
Siret : 812 736 502 00012
Code APE : 4791 B
Tél: + 33 (0) 0671823399
We guarantee you the confidentiality of personal information you enter. The processing of this personal information was the object of a declaration with the CNIL under number 1887264 v 0 of september 2015.
Visitors or Customers of the www.minimuhuu.com site have a right, at any time, of access, modification, correction and suppression of data which relate to them with regards to article article 34 of the French Information and Freedom law of January 6, 1978.
Limitations of liability
MINIMUHUU is a brand registered with INPI. The whole website is the exclusive property of MINIMUHUU company.All reproduction and representation rights are reserved and can not happen without prior written consent of MINIMUHUU. Despite of all the usual care given to build this website and its regular update some mistakes can have been made while writing the information or presenting documents. MINIMUHUU can nevertheless not guarantee the accuracy, precision or exhaustiveness of the information available online and the liability of the editor can not engaged under any circumstances in case of occasional mistakes. Would you note some errors, thank you to warn us by sending us an email to: email@example.com in order to help us proceed to appropriate corrections.
The SASU MINIMUHUU company has all rights to correct - without notification - the content of the website. Any downloaded content would expose the user to prosecution. Therefore, MINIMUHUU could not be reliable for any damage caused to the user’s computer or any loss of data following the download.
The hypertext links set up in this website to redirect to other resources on the internet would not engage MINIMUHUU responsibility.
The personal information collected are in any way given to a third party except for the possible good execution of the delivery ordered by the internet users.